![]() If someone has the ability to contact a lawyer and send TeleSign a letter that what they are doing is in violation of data retention laws. The system for scanning numbers is in place to permanently lock players out of specific games. I think Blizzard needs to rephrase their statement and call it like it is. But the program does nothing of the sort. ![]() The reason for using the system has been so it can check if the phone number can receive sms texts. Blizzard, tell me again why you are knowingly using a faulty and outdated system to scan numbers? I almost forgot to mention that I contacted TeleSign directly, something Blizzard happens to not be capable of doing themselves. All it takes is 1 email to TeleSign and this would all be fixed. I completely blame Blizzard over this because they 100% have the ability to make things right, but they refuse to. I know I’m not the only one who has had to face this problem. Somehow Blizzard does not find this acceptable or enough proof to allow me to use my number on my profile. I can show proof of my bill for the monthly plan that I pay for my number. The new service provider can’t do anything because I have an account with them and my numbers status is plain to see that I’m paying for service on a monthly plan. ![]() The old provider no longer has record of my phone number because it got transferred years ago. I have contacted both the old service provider and my new service provider. That service happens to have outdated records of phone numbers. Blizzard uses a service that checks if phone numbers are valid or not. I am unable to put my number on my account. ![]()
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